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Questions before booking

These patients describe their early conversations with the clinic and how those discussions carried into their consultations.

Questions to record before booking

A first conversation is more useful when its answers can be checked later. The clinic should identify who assesses your case, who carries out each clinical part of the procedure, what the provisional graft range is based on, and what might change after a direct assessment. Donor reserve, future loss, and the proposed hairline should be part of that record.

Follow up deserves the same clarity. A promise of a free touch up is not a plan. It should be clear when a result can be assessed, what information will be reviewed first, and how a decision about further treatment would be made.

Booking a date should still leave room for a final pause. When a concern about the donor plan, the doctor’s role, or the graft range still lacks a clear explanation, it is reasonable to delay travel and revisit the plan. The decision should rest on details you understand, not on the hope that uncertainty will settle after you arrive.

The written quote should separate the surgical plan from optional services. It should state which clinical steps, aftercare items, accommodation, transfers and follow-up are included, what would cost extra, and whether declining an optional item changes the surgical plan.

Making first contact

ProvenExpert review excerpt: But for Diamond Hair Clinic I read a lot of good reviews about Dr.Mehmet Demircioglu and I talked their one of previous patient from U.S.
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Selected review excerpt

But for Diamond Hair Clinic I read a lot of good reviews about Dr.Mehmet Demircioglu and I talked their one of previous patient from U.S.
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Patient review: I was instantly impressed with the consultation I had with Dr. Mehmet's team by just reaching out to them on WhatsApp.
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“I was instantly impressed with the consultation I had with Dr. Mehmet's team by just reaching out to them on WhatsApp.”
Patient review: From the very first interaction via WhatsApp, I was impressed by the professionalism of the clinic.
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“From the very first interaction via WhatsApp, I was impressed by the professionalism of the clinic.”

Early assessment

ProvenExpert review excerpt: Diamond Hair was the only clinic asking for medications, treatments I've done before, and other type of questions that make me feel confident on the professionalism that they practice with their clients.
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Review excerpt · Clinics I contacted

Diamond Hair was the only clinic asking for medications, treatments I've done before, and other type of questions that make me feel confident on the professionalism that they practice with their clients.
Patient review: I recently underwent hair restoration over at Diamond Hair Clinic. From the day of initial research, texts, photos examination, their approach was the right one, so were the explanations from customer service personnel.
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“I recently underwent hair restoration over at Diamond Hair Clinic. From the day of initial research, texts, photos examination, their approach was the right one, so were the explanations from customer service personnel.”
Patient review: The communication and the proposed case file that was prepared by Dr. Demircioglu himself was detailed and professional.
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“The communication and the proposed case file that was prepared by Dr. Demircioğlu himself was detailed and professional.”
Questions about daily caseload and the doctor’s role (1)
Historical patient review about asking clinics who performs the procedure and how many patients they treat daily. Exact excerpt appears below the image.
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“I asked two questions at all the clinics: how many patients will you take in a day and how much of the work will be done by the doctor.”
More questions before booking (2)
Patient review: The administrator was very professional and patient with all of my questions. After accepting their terms, I booked my flight which permitted them to schedule my operation. I stayed in contact with the administrator up until the day of the operation.
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“The administrator was very professional and patient with all of my questions. After accepting their terms, I booked my flight which permitted them to schedule my operation. I stayed in contact with the administrator up until the day of the operation.”
Patient review: I finally choose Diamond Hair Clinic. 
They answered all my questions with big patience - I asked a lot and always got a respectfull answer back.
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“I finally choose Diamond Hair Clinic. They answered all my questions with big patience - I asked a lot and always got a respectfull answer back.”
More questions patients asked
Patient review: After getting in contact i had to send 5 pictures of my head which they evaluate. After this i sent proof of my plain ticket which in turn i recieved a detailed process of my operation.
Stefan · March 2020
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“After getting in contact i had to send 5 pictures of my head which they evaluate. After this i sent proof of my plain ticket which in turn i recieved a detailed process of my operation.”
Patient review: I was contacted directly via WhatsApp and I had a number of questions. These were dealt with excellently, and my mind was put at ease.
Gavin · December 2019
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“I was contacted directly via WhatsApp and I had a number of questions. These were dealt with excellently, and my mind was put at ease.”
Patient review: Mahmud was always available, responded quickly, in clear English and was always on hand to answer any questions or queries throughout the consultation and booking process.
Matthew, London · February 2020
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“Mahmud was always available, responded quickly, in clear English and was always on hand to answer any questions or queries throughout the consultation and booking process.”
Patient review: I spoke to Mahmood via Whatsapp. He was extremely polite, professional and most of all informative. He requested photos of my head and send it to Dr. Mehmet. Within a couple hours the doctor had reviewed and they emailed me a report.
Matty · December 2020
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“I spoke to Mahmood via Whatsapp. He was extremely polite, professional and most of all informative. He requested photos of my head and send it to Dr. Mehmet. Within a couple hours the doctor had reviewed and they emailed me a report.”
Patient review: As for communication, I received great WhatsApp support from the doctor’s assistant, Mahmod, before the surgery.
Anonymous · May 2024
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“As for communication, I received great WhatsApp support from the doctor’s assistant, Mahmod, before the surgery.”
Patient review: I got in touch with the clinic via What’s App and after some time the contact person reached out to me and explained how the procedure would work, what the costs were and what I would need to do in preparation for the surgery.
Anonymous · March 2026
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“I got in touch with the clinic via What’s App and after some time the contact person reached out to me and explained how the procedure would work, what the costs were and what I would need to do in preparation for the surgery.”
Communication after booking
Patient review: In the intervening weeks between booking my appointment and my transplant, the communication from the clinic was extremely prompt and helpful.
Jack · March 2025
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“In the intervening weeks between booking my appointment and my transplant, the communication from the clinic was extremely prompt and helpful.”
Deciding without pressure
Patient review: They never tried to push me into a decision or rush the process. There was no sales pitch, no urgency, just clear answers and supportive dialogue, which made the whole interaction feel very professional and genuine.
Anonymous · April 2025
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“They never tried to push me into a decision or rush the process. There was no sales pitch, no urgency, just clear answers and supportive dialogue, which made the whole interaction feel very professional and genuine.”
A family member asking for two relatives (1)
Patient review: Within an hour I received the message from Mahmoud ( who I can never thank enough ), he sent all my husband and my son's information to Dr. Mehmet ,who analyzed and sent it to me via email and whatsupp.
Manji Goundar · family member · 2021
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“Within an hour I received the message from Mahmoud ( who I can never thank enough ), he sent all my husband and my son's information to Dr. Mehmet ,who analyzed and sent it to me via email and whatsupp.”

Editorial coverage

Dr. Mehmet Demircioglu and Diamond Hair Clinic in The Walrus

Scores of Men Are Travelling to Istanbul for Hair Transplants. Is It Worth It?

Diamond Hair Clinic did not pay for or sponsor this coverage.

The Walrus follows Tyler J. McInnes, our patient from Canada, who travelled to Istanbul for a hair transplant at Diamond Hair Clinic in September 2025. Andrew Seale’s report describes his consultation with Dr. Mehmet Demircioglu, hairline planning, surgery and recovery.

Tyler says his trust in Dr. Mehmet Demircioglu grew during their consultation. When he asked for 500 more grafts, Dr. Mehmet Demircioglu advised against adding them because of how they would look. The report follows Tyler’s recovery too, including his first haircut six months after surgery.

Dr. Mehmet Demircioglu’s perspective

My advice to Tyler also reflected a conservative approach to his donor area. I wanted to preserve donor capacity in case his hair loss progresses and he considers another procedure in the future.

Tyler J. McInnes before and after, with full neck and chest visible, white backgrounds and Diamond Hair Clinic branding
90 Reviews